A total of 16 nights of service observing were done, excluding the 6 SOFIN nights done in service mode by Dr. Ilya Ilyin. The Nordic service nights consisted of various more or less isolated observing nights spread throughout the semester. Also in this semester there was a large number of observations that were done by the staff for the ToO and monitoring programs during technical and Nordic service nights. At some moments this actually does affect the service programs as the ToO and monitoring observation have priority but typically request less time and fitting them in at the last moment effects the execution of service programs a lot, while in some cases there are also service programs which are time critical and are directly affected.